The global Healthcare Industry has been experiencing major transformations in the market. The primary focus of the industry is to now improve the quality of care delivered, while continuing to offer Affordable healthcare. At InteliMinds BPO, we assist healthcare organizations to develop processes, control quality management systems, increase operational efficiencies, and enable technology based solutions to lower the cost of healthcare delivery and continue to raise the bar on quality of care.
Our service offerings for the Healthcare industry include:
CUSTOMER CENTRIC SOLUTIONS
- Customer Care
- Appointment Booking / Cancellation
- Complaint Handling and Resolution
- Billing and Payment Support
- Collections
- Order Management
- Billing and Submissions
- Fulfillment Support
- Overpayment Recovery
NON-VOICE SOLUTIONS
- Research and Analytics
- Claims Administration
- Transcription Services
- Debt Analysis
- Overpayment Recovery
- Web-Enabled Customer Care
- Data Processing Solutions
FINANCE & ACCOUNTING SOLUTIONS
- Accounts Payable
- Accounts Receivable
- Employee Expense Management
- Vendor Management Reporting
- Patients Management Reporting
- Account Reconciliations
- Internal Accounting
- Profit & Loss Statement