Streamlining operations to help you rewrite the script.

The media and entertainment industry seeks customer service outsourcing solutions to create enhanced customer satisfaction, loyalty, low cost-per-subscriber rates, and to offer robust multi-channel services and systems.

InteliMinds BPO’s customer operations helps companies deliver an integrated customer experience with a parallel focus to reduce the cost. Through a number of related offerings in marketing and sales, this service helps to optimize customer interaction over a long period. We provide contact center operations for inbound and outbound interactions to clients across the globe. We support multiple voice and non-voice interaction channels and design a solution that best suits our client business needs.

Our core offerings for the Media & Entertainment Industry include:

Marketing Solutions 

Provides product/subscription marketing, customer retention and loyalty

Customer Care 

Processes general inquiries, billing, and inbound sales

Prospecting and Sales 

Outbound sales, up-sell, cross-sell, and win back

Retail and Channel support 

Services to the distributor, service provider, and partner support

Order Management 

Ensures processing, fulfillment, and inventory management

Technical support 

Multi-channel level 1-3 support

Product testing 

Finance and accounting outsourcing 


Prospect profiling of UK consumers using a Life-Style Survey.

Inteliminds provides Telemarketing services for Sky Digital Satellite repair Company in the UK.