Travel & Hospitality

Helping clients deliver operational performance through cost optimization.

The Travel and Hospitality is a diverse and a highly competitive industry that is singularly driven by the satisfaction and loyalty of its customers.

At InteliMinds BPO, we completely get this. We have been working with leading companies in this industry to effectively streamline their operations. We put to use our deep domain expertise i.e. high skilled resources, process driven approach, quality management systems and embedded technology to deliver the highest level of operational performance through cost optimization and create customer delight on a sustained basis.

Our service offerings for Travel & Hospitality industry include:

Voice Solutions

  • Order Taking / Bookings
  • Inquiry Handling
  • Order Cancellation Requests
  • Complaint Handling and Resolution
  • Billing and Payment Support
  • Replacement of Product Support
  • Collections

Non-Voice Solutions

  • Web Chat and Collaborative Browsing
  • Web-Enabled Customer Care
  • Data Processing Solutions

Finance and Accounting Solutions

  • Accounts Payable
  • Accounts Receivable
  • Employee Expense Management
  • Vendor Management Reporting
  • Customer Management Reporting
  • Account Reconciliations
  • Internal Company Accounting
  • Profit and Loss Statement


Inbound sales for the largest travel company in the UK.